Partner Q&A Series 6

As we continue our Partner Q&A series, we chat with Jack from Crafton Constructions. If you’ve not yet checked out the other posts in our Q&A series, be sure to have a read here.

 

And without further ado, take it away Jack…

 

What were some of the challenges you experienced before working with AusSteel?

Some challenges before working with AusSteel were some plans from other manufacturers were unclear, and when we needed confirmation or detailer support it would take a long time to get answers.

 

Would you recommend AusSteel’s product and services?

Yes, Aussteel frames are light, easy and efficient to install.

 

In your opinion, what are AusSteel’s top 3 build/install advantages compared to others in the market?

  • Aussteel HB truss bracket
  • Direct support from detailer
  • Pre punctured tie down holes

 

What’s your favourite aspect of AusSteel’s Ultimate Building System from an install viewpoint?

Aussteel’s HB truss bracket saves a lot of time to set out trusses and reduces human error.

 

What’s your favourite aspect of AusSteel’s renowned customer service and support?

The fact that you could call the detailer of the drawing from any time and get support straight away.

 

What do you like most about working with AusSteel as an Australian supplier of steel frames and trusses?

Effective communication and ongoing support for the installation process.

 

How have you saved time and money working with AusSteel’s Ultimate Building System?

Quicker install means saved time and money.

 

Are there any final thoughts you would like to share regarding your experience with AusSteel?

Aussteel has been a great frame manufacturer to work with due to their product and communication. Their product is fast and easy to install and problems are solved in a quick manner, ensuring customer satisfaction.

 

Thanks, Jack! It’s always a pleasure to work with Crafton Constructions.

 

Want to know more about AusSteel’s Ultimate Building System? Why not get in touch today for a chat and a tour of one of our factories. AusSteel has facilities in Cameron Park (Newcastle – Northern NSW), Goulburn (Southern Tablelands of NSW), and Crestmead (Brisbane, QLD). We’d love to hear from you!

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