No, it’s not just a sales pitch. Tradies love working with AusSteel and our legendary framing systems. Why? Well, for a few reasons. Let’s take a look:
Considered and comprehensive design which saves you time (and costs) on site
When designing and improving on AusSteel’s Ultimate Building System, we go that extra mile to think of every little way possible in which we can make things that much easier for trades on site. Not just carpenters, but for all follow-on trades as well. We include a lot of extras as standard inclusions with our steel frames and trusses, as well as having systems in place to ensure trades have everything they need at their fingertips, be it HB brackets or plumbing noggs, or on-site training to provide that extra bit of confidence in working with our product.
On-site training by experts who know their stuff
Following on from that last point, this is something we offer to new partners as well as offering refreshers to our long-term loyal partners. We come out to site and run through everything carpenters need to know when installing an AusSteel framing system, as well as answering any questions and taking any feedback back to our design team for consideration as part of our ongoing innovation practices. After all, it’s the trades who are on the ground working with our product every day, and we want to hear what you guys have to say in order to continue to make things run smoothly for you.
Complete and correct orders delivered
Our teams place such high value on ensuring the right product is delivered to site in its complete form and on time. We are constantly fine tuning our processes and systems to ensure that we continue to deliver on our outstanding reputation for getting things right the first time. Trades appreciate this because they aren’t wasting time chasing up missing elements and can trust that when an AusSteel delivery arrives, it’s good to go.
Ongoing customer support from professionals who speak “Tradie”
When you work with AusSteel, you know the names and faces of the team you’ll be in touch with. If you have a query or need a hand on site, we’ve got you. Our team has the right kind of relevant industry experience and are thoroughly educated on what goes on on-site when our partners are working with our product. So when you need us, you don’t need to waste time over explaining to someone inexperienced.
If something goes wrong, we’ve got your back
Despite our incredibly skilled and experienced team and our exceptional designs, systems, and processes (if we do say so ourselves) we are humans who work with humans! If something goes wrong, be it human error or something else, we’ve got your back. We pride ourselves on our quick turnaround for rectifying an issue seamlessly, and our partners and their trades know just how invaluable this kind of reliable support is.
Are you a builder looking to partner with a reliable and reputable steel frame and truss supplier? Get in touch today for a chat and a tour of one of our factories. AusSteel has facilities in Cameron Park (Newcastle – Northern NSW), Goulburn (Southern Tablelands of NSW), and Crestmead (Brisbane, QLD). Wherever you are, we’ve got you covered!
